Effective Date: 10/11/2025
Last Updated: 22/11/2025
This Privacy Policy (“Policy”) explains how YourALAI Innovations Pvt. Ltd. (“ALAI”, “we”, “our”, “Company”) collects, uses, discloses, processes, and safeguards personal information when a user (“User”, “you”) accesses or uses the ALAI mobile application, website, or related services (“Platform”).
By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Policy.
If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.
This Policy applies to all Users of:
ALAI mobile application (iOS/Android)
ALAI website and associated domains
ALAI’s AI-powered tools, APIs, and features
Community spaces, forums, or interactive elements
This Policy does not apply to third-party websites, services, or platforms accessed through external links.
ALAI collects the following categories of information:
Name, gender, age (if provided)
Email address, phone number, country/region
Vehicle information (registration number, brand, model, VIN, insurance details, service history)
Driving preferences, trip preferences, or custom inputs
Uploaded images, videos, documents, designs, or profile pictures
Community posts, comments, messages, or interactions
Feedback, support requests, or communication with ALAI
When you access the Platform, we may collect:
Device identifiers (IMEI, IDFA, Android ID)
Device details (model, OS version, network provider)
IP address, general location
App activity and feature usage logs
Crash logs, diagnostics, and performance data
Cookies, pixels, and online tracking technologies
ALAI uses artificial intelligence to analyze and generate insights from:
Vehicle health data
Trip history and routes
Driving patterns (if shared)
Uploaded images or videos
User preferences and behavioral signals
AI outputs may include predictions, recommendations, trip plans, vehicle insights, or generated media.
We may collect information from:
Payment processors
Analytics partners
Social login providers (Google, Apple, etc.)
Insurance, garages, or service providers (only when you connect them voluntarily)
ALAI processes your information for the following purposes:
Creating and managing your ALAI account
Providing AI-powered features (GarageAI, TripAI, SafetyAI, MechanicAI, AutoAI, ContentAI, etc.)
Sending reminders for insurance renewals, PUC, servicing, fines, etc.
Generating custom designs, content, or AI insights
Tailoring suggestions based on your preferences
Generating personalized trip plans, service reminders, safety alerts
Enhancing vehicle insights and predictive maintenance
Sending service notifications, feature updates, alerts, and promotional emails
Customer support and query resolution
Improving app performance, stability, and usability
Research, testing, and algorithmic training
Identifying trends to enhance ALAI features
Meeting regulatory obligations
Preventing fraud, misuse, or unauthorized activities
Responding to legal requests from law enforcement or regulatory bodies
ALAI offers privacy controls similar to major social platforms:
4.1 Users may choose whether their content (posts, photos, designs, trip stories, etc.) is:
Public (visible to all users)
Private (visible only to themselves)
Shared with selected users or groups
4.2 Changing visibility settings is the responsibility of the User.
ALAI is not liable for content a User voluntarily makes public.
4.3 Profile information may appear in community spaces only if you opt in.
ALAI does not sell personal information.
We may share information with:
For app functionality, including:
Cloud hosting (AWS, GCP, Azure, etc.)
Payment gateways
SMS/email service providers
Analytics & crash reporting tools
AI model providers (for processing your data)
Content made public by the User may be viewed, shared, or interacted with by other Users.
We may disclose information if:
Required by law, court orders, or government authorities
Necessary to protect rights, safety, or property of ALAI or Users
Needed for fraud prevention or security investigations
In the event of acquisition or restructuring, user data may be transferred as a business asset, subject to this Policy.
We implement commercially reasonable technical and organizational measures including:
Encryption in transit and at rest
Secure APIs and backend infrastructure
Access controls and monitoring
Periodic audits
However, no platform can guarantee absolute security.
Users acknowledge inherent risks of:
Data breaches
Unauthorized access
Cyberattacks
Internet vulnerabilities
ALAI will not be liable for breaches beyond reasonable safeguards.
We retain data for as long as necessary for:
Account functionality
Legal compliance
Security monitoring
Legitimate business purposes
Users may request deletion of certain data, subject to legal and technical limitations.
The Platform is not intended for individuals below 16 years of age.
If such data is discovered, ALAI will delete it upon request.
Your data may be stored or processed on servers located outside India.
By using the Platform, you consent to such transfers.
Depending on applicable laws, you may have rights to:
Access your data
Correct inaccurate information
Request deletion
Withdraw consent
Change visibility settings
Opt out of promotional communication
Requests may be submitted to:
[Insert Support Email]
11.1 AI-generated insights may be inaccurate, incomplete, outdated, or incorrect.
11.2 AI outputs must not be treated as professional advice (mechanical, legal, insurance, or safety).
11.3 ALAI is not liable for decisions or actions taken based on AI suggestions, including:
vehicle repairs
trip planning
safety decisions
cost estimates
design or media generation
insurance choices
maintenance predictions
11.4 Users must independently verify critical information before acting on it.
We use cookies, local storage, and tracking tools for:
Login authentication
Remembering preferences
Analytics and performance
Personalization
Users can modify cookie settings but certain features may not function properly.
ALAI may provide links or integrations to:
Maps and navigation tools
Garages, service centers
Insurance partners
Social media platforms
We are not responsible for external privacy practices.
ALAI may revise this Policy at any time.
Continued use after changes constitutes acceptance.
For privacy-related queries, complaints, or rights requests:
YourALAI Innovations Pvt. Ltd.
Pune, Maharashtra, India
Email: support@youralai.com